The motivation behind this section of my blog is to help people, in my own little way, with their careers and businesses by sharing the little that I know and the simple lessons I have learned from my humble experiences as a young businessman.
I don’t write this from the perspective of a financially successful person, I don’t have millions to show. Neither do I write this from the position of a knowledgeable academic, I have one degree and I can’t even remember most of the names of my teachers and classmates. I write this as a small businessman who fights the same battles many other ordinary people face daily. I know what it means to have almost no money for payroll. I know what it means to take no salary for what seems like forever. I know what it means to read finance and leadership books and realize you’re the total opposite of who you should be. And I share your hopes that someday our initiatives will breakthrough as we pray, believe, persevere, learn, and grow.
In the meantime, I pray, believe, persevere, learn, and grow – and share.
Someday, I’ll be dying, and ultimately dead, but on my death bed, I want to be able to look back, not at a perfect life, it’s way way way too late for that now, but at a life that valued my Father (that’s worship by the way: worth (value) – ship) and brought real value to the lives of others by helping them meet their legitimate needs and desires legitimately. (This is very different from being a needy leech or meeting people’s illegitimate wants.)
This purpose of meeting needs and fulfilling desires is at the core of the Value Proposition concept. A Value Proposition is simply a product or service you or your organization offers that meets the needs and/or desires of your target customer in a way that allows them to appreciate its worth.
Let’s break this definition down to fully grasp it. If you’d like actual examples from my companies just email me at davidmichaelbonifacio@gmail.com
A Product or a Service Offered
There has to be something that you or your organization brings to the table for an exchange to happen. Business, and really most if not all of life, is about exchanging value. So before there can be an exchange, there has to be things to exchange which are either products or services. For example, a worker exchanges the service of his labor for a financial product: money, which he can then exchange for another company’s product or service, or even the product or service of another person such as a baby-sitter. Even non-profits work this way, even if many times we don’t realize this. We donate or support a foundation by giving our time (service) or money (product) for either the fulfillment of a cause we believe in or to help us meet a social need (both are services).
That Meets a Need and/or Desire
Many times, especially with small businesspeople, we fall into the opportunity trap. We see a product, discover its financial potential, and allow this financial potential to be the paradigm of our endeavor. But everything looks good on paper and even the simplest plan is immensely much more difficult in execution. With the number of products and services out there, and the limited spending power of people, businesses more than ever have to really be honest with their offerings and go back to the basic question: What need or desire are we meeting? Are we even meeting a need or desire? Answering the need or desire question regularly and honestly helps put us on track to refining our Value Proposition.
Of a Target Customer
You can’t please everyone. You can’t even please your spouse or partner or kids or friends or whoever all the time, and they’re supposed to be on your side already. What more the full range of customers available? Instead, focus your offering on a target. What’s the right target? It’s different per case. Sometimes we find them accidentally. But here are some guide questions?
- Who needs my product or service most?
- Who wants my product or service most?
- Who can I serve the best?
- Who can pay for my product or service?
- Who is willing to pay for my product or service?
- Who do I want to offer my product or service to?
- Who can I realistically deliver my product or service to well?
Start with these questions and refine your customer segments as you go along.
In a Way that Allows Them to Appreciate Its Worth
This is critical, because this is where we think about our edge, our competitive advantage, our differentiator. You may think that your product or service is a winner but if people don’t buy then it just means they don’t appreciate the value you’re offering. And that could mean a lot of different weaknesses such as price, product, packaging, promotions, place, or even economic conditions or timing. So you have to look into all of these things. I enjoy sitting with people and working this part out with them because it’s a lot of fun and it’s nice to see people use their brain. I’m always amazed at just how creative and smart people can get when someone pushes them harder than they’re used to.
Place a lot of energy and effort into this part of your value proposition. Look around you and at the products and services you consume. What makes Evian different from Absolut? Why do they both sell? Who do they sell to? What about Coffee Bean and Starbucks? Aren’t they both coffee? How can their be so many soap brands? What will make me stand out in my office if everyone here says that they’re proficient with MS Office on their resume? You have to figure this out, and you have to be able to present it in a way people can appreciate. If not? They won’t buy.
Now some of you are probably already doing many of these things, some of you are probably doing them intuitively. The bottom lime is offer something of value.
If you’d like to know more about Value Propositions and my Business Dashboard class please email Jenny Yrasuegui at jenyrasuegui@gmail.com.